Inbound SMS is the most reliable way to receive large volumes of incoming SMS messages

Do you want to build your customer database? Run an SMS competition? Or have your clients, staff or students send you SMS messages? Inbound SMS is the most flexible and reliable solution for you.

What can I use Inbound SMS for?

Encourage 2-way communication with your customers, staff or students. Provide them with another way to get in touch with you.

It is one more option in reaching a constantly connected population. SMS messages are received FREE of charge. You only need to pay for the Inbound SMS number.

directSMS' Inbound SMS services can be used to:

• Run mobile marketing campaigns
• Build your customer database
• Run customer service or employee outreach programs
• Implement keyword based marketing campaigns
• Ensure you are 100% compliant with Australia's anti-spam legislation

How does it work?

Inbound SMS numbers are Virtual Mobile Numbers. They enable your SMS account to receive SMS as well as send them. It works just like a normal mobile number, however instead of replies going to a hand-set, they are routed to our platform.

You lease one or more mobile numbers from directSMS. Choose from standard numbers or a range of 'reserved numbers', which are the easiest to remember.

When an SMS message is received on your Inbound SMS number, you can choose to:

• View the message online
• Receive the message as an email
• Forwarded to a URL via a HTTP GET call.
• Retrieved by one of our APIs.
• Processed by our system to do Keyword based campaigns, auto repsonse or opt-in/opt-out marketing

Benefits of Inbound SMS

• Receive any volume of Incoming SMS messages quickly and efficiently
• Messages can be received reliably, then routed and shared easily (as opposed to receiving messages on a regular mobile)
• No need to install any software or have a dedicated handset to receive SMS
• Use your existing web browser or email application to read the messages and interact with your customers or staff
• Makes it easy for customers to interact with you any time, any place
• Far more cost effective than other methods of inbound communication, such as a call centre
• Full compliance with anti-spam legislation by providing opt-in and opt-out for all your marketing campaigns

How does pricing work?

We offer very competitive rates and do not charge for the incoming SMS messages. You pay the same low fee whether you receive 100 or 100,000 messages a month.