Appointment Reminders

Are you a medical practice, hair dresser salon or any other business that keeps appointments with their customers for a consultation? Tired of losing out on lost revenue because your customers have forgotten about their appointment? Then directSMS has the solution for you.

You have a number of options to send your appointment reminders using directSMS' services:

1.		You can use the Web 2 SMS service portal and log in using your web browser and send a single batch of SMS messages to remind your customers that they have an appointment with you the following day.
2.		You can use Email 2 SMS so that you can send the reminders via your email application or using your appointment software if it has the ability to send emails to your customers.
3.		If your appointment software offers integration capabilities, then you can have an integrated SMS solution using directSMS' API suite.

To help you tailor your message to your customer, you can use directSMS' mail merge SMS function. This will allow you to send a single message batch that will customise each SMS based on the mail merge fields you use. eg. "Dear James, this is a reminder that you have an appointment at 3:30pm"

Testimonial - The Melbourne Sports Medicine Centre

The Melbourne Sports Medicine Centre work on an appointment basis and rely heavily on their patients remembering their appointments and attending in order for them to be able to treat as many patients as possible and in doing so, maximise revenue.

By using directSMS' Web 2 SMS system, they send out appointment reminders using the mail merge SMS function. This will remind the patient of their appointment making sure they attend or reschedule if they are unable to make it. This also benefits the sports medicine and medical centres by allowing them to take new bookings in place of cancellations or re-scheduled appointments.

"Using the services of directSMS has helped us reduce the number of unannounced cancellations, and increase the number of patients being treated" - Fiona Ward - Melbourne Sports Medicine Centre

For the complete testimonial, click here.

If you have any questions about using SMS for appointment reminders, please contact our friendly sales team at sales@directsms.com.au or 1300 724 387.