Field Staff Communications

Is your team out in the field and never in the office and always hard to get hold of? Find it a nightmare to organise team meetings with your field staff? What about getting some last minute details to your field staff? Well using SMS for field staff communications is the solution for you.

Benefits of using SMS for Field Staff Communications:

-		Cost effective means of communicating with your field staff.
-		Far easier to notify all field staff instead of calling individually using bulk SMS.
-		Centralised approach for communicating with your field staff.
-		Have a way to track all communication with all your field staff in one simple location

Typical uses of SMS for Field Staff communications:

-		Notify your field staff of their next sales appointment.
-		Give details to field staff of item to be repaired in the field.
-		Have your field staff communicate with you the status of their activities (using Inbound SMS).
-		Co-ordinate team meetings quickly and easily using Web 2 SMS Address book functionality (keeps track of all your contacts and groups).

Testimonial - Harvey Norman

Harvey Norman, one of Australia's largest retailers had a challenge the team within their insurance division faced. Many of the 3rd parties that Harvey Norman deals with are usually not in the office and are constantly on the move.

directSMS Web 2 SMS online service provided the team at Harvey Norman with the tools they needed to be able to contact 3rd parties with ease. Web 2 SMS online service is user friendly and made sending out SMS really quick and easy.

"The Web 2 SMS service is a great work tool. It helps us save time and our customers think it s great and very handy given that they are always on the move. It helps me do my job faster. Thanks directSMS!" - Paul Barber - Harvey Norman Marion

For the complete testimonial, click here.

If you have any questions about using SMS for appointment reminders, please contact our friendly sales team at sales@directsms.com.au or 1300 724 387.