Text Message Template Ideas To Increase Customer Engagement
In this article, we feature 4 text message template ideas that you can use to drive customer engagement. Before we go through the text message template ideas, we’ll take a ...
What Are Automated Appointment Reminders, And Do They Actually Work?
As a business owner, manager, consultant, or salesperson, one of the biggest bugbears in your working day is the missed appointment. According to figures released by the Queensland Government, missed ...
How to Calculate How Much Your Business is Losing from Missed Appointments
Missed appointments are big business. In Queensland, the government has estimated that missed outpatient appointments cost the taxpayer nearly $4 million every month. A recent study by the Federation of ...
Reduce lost revenue from missed appointmentsAs a medical professional, salon owner or other service provider, there’s nothing more frustrating than clients or patients missing their appointments. Missed appointments mean lost revenue and profits that can never be reclaimed (unless you charge cancellation fees, which customers resent – even if they are at fault.) The good news is: SMS Appointment Reminders from directSMS are a proven way to dramatically slash missed appointments and maximise revenue-per-hour in your business or practice. If you do not have an existing system this handy step by step guide will show you how you can use directSMS’ web 2 SMS service to send personalised appointment reminder in bulk saving you time and ensuring your “no show” rate is reduced substantially. And with the free trial, you can test and measure how appointment reminders can work for your business with zero risk. You can use our services with no contracts and no setup fees.
Some relevant case studies…Check out these case studies for some of the results our clients were able to achieve by using our services:
- The Melbourne Sports Medicine Centre – Physiotherapy and sports injury practice reduces the rate of no-shows by 90% by using directSMS appointment reminders
- BrizBrain & Spine – Spinal surgery practice saves 22 man hours per week by using directSMS appointment reminders. That is half a full time employee (FTE) who can be deployed to more productive duties