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Our product related blogs

  • Email 2 SMS
  • Web 2 SMS
  • Inbound SMS
  • Developer API
  • Inbound MMS

How To Create The Best SMS Offers

In this article, we’re going to look at how to make use of SMS in order to create simple and effective sales offers. The techniques we’ll discuss can be applied ...

Email 2 SMS – What is Mobile Marketing and How is it Different to Email Marketing??

Mobile marketing isn’t the future of marketing; it’s the present, and already giving businesses a remarkable edge over competitors. According to Comscore, the number of users of mobile devices overtook ...

How To Create The Best SMS Offers

In this article, we’re going to look at how to make use of SMS in order to create simple and effective sales offers. The techniques we’ll discuss can be applied ...

Add SMS To Your Infusionsoft Campaign Using Zapier

This article will show you how to add SMS messages to your Infusionsoft marketing campaigns using directSMS’ Zappier app. If you’ve used Zapier before, this should be a very easy ...

SMS Enable Your Xero Accounting System In 7 Easy Steps

This article will show you how to send SMS reminders for your Xero generated invoices using directSMS’ Zappier app. If you’ve used Zapier before, this should be a very easy ...

SMS Enable Your Salesforce CRM In 7 Easy Steps

This article will show you how to SMS enable your Salesforce campaign using directSMS’ Zappier app. If you’ve used Zapier before, this should be a very easy process. If not, ...

How To Create The Best SMS Offers

In this article, we’re going to look at how to make use of SMS in order to create simple and effective sales offers. The techniques we’ll discuss can be applied ...

Talking Programs

SMS API Integration & How It Can Improve Business Communication

Your business may already have implemented a bulk SMS system such as Email to SMS or Web to SMS, but as your business grows, your communication needs may become more ...

Integrate SMS into Your Business Systems to Improve Your User Experience (and increase revenue!)

Have you ever noticed how much easier it is to remember appointments when you receive a text message reminder? Or how special you feel when a restaurant or hotel you ...

How To Create The Best SMS Offers

In this article, we’re going to look at how to make use of SMS in order to create simple and effective sales offers. The techniques we’ll discuss can be applied ...

What is a Virtual Phone Number and How Does it Work?

A virtual phone number takes your communication capability to a whole new level. It can be used to get over locational barriers that might prove to be a barrier to ...

Blogs related to applications of SMS

  • Appointment Reminders
  • Marketing and Promotions
  • Contacting Field Staff
  • Multi-Factor Authentication
  • Real Time System
Reminder Text Message

Text Message Template Ideas To Increase Customer Engagement

In this article, we feature 4 text message template ideas that you can use to drive customer engagement. Before we go through the text message template ideas, we’ll take a ...

Phone In Hand

What Are Automated Appointment Reminders, And Do They Actually Work?

As a business owner, manager, consultant, or salesperson, one of the biggest bugbears in your working day is the missed appointment. According to figures released by the Queensland Government, missed ...

How to Calculate How Much Your Business is Losing from Missed Appointments

Missed appointments are big business. In Queensland, the government has estimated that missed outpatient appointments cost the taxpayer nearly $4 million every month. A recent study by the Federation of ...

Integrate SMS into Your Business Systems to Improve Your User Experience (and increase revenue!)

Have you ever noticed how much easier it is to remember appointments when you receive a text message reminder? Or how special you feel when a restaurant or hotel you ...

Reminder Text Message

Text Message Template Ideas To Increase Customer Engagement

In this article, we feature 4 text message template ideas that you can use to drive customer engagement. Before we go through the text message template ideas, we’ll take a ...

Win at Mobile Marketing

SMS Marketing Campaigns: How To Design Your Next One

It’s no secret. We are big fans of SMS marketing campaigns. Especially when you combine it with other marketing campaigns. We use it in-house for bulk marketing, as well as ...

How To Create The Best SMS Offers

In this article, we’re going to look at how to make use of SMS in order to create simple and effective sales offers. The techniques we’ll discuss can be applied ...

Spot your sales funnel leaks using Infusionsoft, then plug them with SMS!

Infusionsoft helps a business to integrate its online and mobile marketing campaigns (as we’ve previously posted in six ways to get the most from Infusionsoft and SMS marketing). Using Infusionsoft, ...

SMS to Save Heart Attack Victims

The SMSLifesaver Program in Sweden has been in trial since 2010, aimed at increasing survival rate simply by sending an SMS to CPR Volunteers who are within 500 metres from ...

Add SMS To Your Infusionsoft Campaign Using Zapier

This article will show you how to add SMS messages to your Infusionsoft marketing campaigns using directSMS’ Zappier app. If you’ve used Zapier before, this should be a very easy ...

SMS Enable Your Xero Accounting System In 7 Easy Steps

This article will show you how to send SMS reminders for your Xero generated invoices using directSMS’ Zappier app. If you’ve used Zapier before, this should be a very easy ...

SMS Enable Your Salesforce CRM In 7 Easy Steps

This article will show you how to SMS enable your Salesforce campaign using directSMS’ Zappier app. If you’ve used Zapier before, this should be a very easy process. If not, ...

directSMS Zapier App Is Here. Visit Post To Learn More About Software For SMS.

Our all new REST API is now live. This allows developers and system integrators of software for sms to SMS enable their applications and systems very easily. Having a RESTful API ...

What is an SMS Gateway?

SMS Gateway
Essentially, an SMS Gateway is an online platform that allows you to send bulk SMS messages at the push of a button. Put simply, it acts as a conduit between the user and a telecommunications network and allows us to provide a reliable and effective SMS service to Australian businesses.
SMS Gateway Australia
As many of us have learned the hard way, cheap overseas providers come with a hidden cost of poor customer service and unreliable delivery. Can you and your business really afford wasted time and missed opportunities? directSMS has been providing an affordable SMS service in Australia since 2001. We’re based in Sydney and are relied on to deliver a quality SMS service to thousands of businesses, large and small. Your data stays in Australia ensuring you are in complete compliance with the new privacy laws. We send all SMS messages through the local telecommunications providers including Telstra, Optus and Vodafone. We do not take any chances with the delivery of your messages. That’s why we’ve been an SMS provider of choice in Australia for over a decade.
Is directSMS an SMS provider?
Yes, in some ways we are an SMS provider but we’re also much more. Our SMS Gateway is a fully inclusive service which connects you to your customers and produces outstanding results for SMS marketing campaigns, appointment reminders, service updates and internal staff communications. So while we do provide an SMS service, we also offer so much more to help you engage with your customers as well as measure and track your campaign performance.

What Our Clients Say

View All Case Studies

"High level of service and very responsive with our support queries"

directSMS' customer service team have provided a high level of service and have been very responsive with all our support queries.

Eliot Harper
Fuji Xerox Australia

"Very efficient customer service - always quick replies and very helpful"

directSMS customer service is very efficient. Whenever I have had to ask questions, I always got quick replies and they were very helpful.

Greg Gubiani
The Westin Melbourne

"Very quick to respond - and provided us with the solution we required"

directSMS are really easy to deal with, very quick to respond and were able to provide us with the flexible solution we required. I would definitely recommend them to anyone.

Edward Mario
Novell Inc

"directSMS' service and support is second to none"

NABS depends heavily on directSMS' technology to communicate with our deaf consumers & other parties. directSMS have provide a reliable & flexible solution that has become integral to the operations of the NABS call centre team. Their customer service and support is second to none.

Emily Coles
NABS - National Auslan Booking & Payment Service

"Efficient, reliable, and backed up by excellent service and support"

directSMS is efficient, reliable and backed up by excellent customer service and support.

Amanda McPherson
BrizBrain & Spine

"Extremely reliable and easy to use - we've increased productivity"

At Bess Concrete we have found directSMS to be an extremely reliable and easy to use service. By introducing this program to our business we have been able to increase productivity within the office. Thank you.

Morgan Bess
Bess Concrete

"Prompt with service - and you'll always have the right knowledge and tools"

I have found it extremely beneficial using directSMS. They are prompt with their service and pay particular attention to detail to ensure the customer always has the right knowledge and tools available, I would highly recommend using directSMS for your marketing platform.

Gay Forbes
Australian Liquor Marketers

"A great tool - it helps me do my job faster!"

The Web 2 SMS service is a great work tool. It helps us save time and our customers think it's great and very handy given that they are always on the move. It helps me do my job faster thanks directSMS!

Paul Barber
Harvey Norman - Marion SA

Helped us when no other provider could

directSMS dug us out of a precarious hole when no other provider was contactable. After frantically contacting numerous service providers both in Australia and off-shore, directSMS responded to our message for assistance swiftly, and made it very easy to get our communications up and running. Their customer service and support was outstanding. I’m an advocate!

Julie Pearce
National Australia Bank

A very easy system to advise our key stakeholders

The Karratha SES have been utilising directSMS for some 2+ years and have found it has assisted us greatly in a number of areas. This has given us a very easy system by which we can advise our key stakeholders and members. Everything you want is in the one tool, reporting, clear indicators that identify any issues with the SMS not being sent out. I highly recommend this tool as there are many out there but directSMS has met all of my requirements.

Trevor Patton
State Emergency Service (Karratha)

Reliable, cost-effective, great Australian support

As a leading ticketing solutions provider, we attach great importance to simplicity, quality and efficiency. These criteria are what we always look for in a service. We found directSMS meeting these requirements as it is easy to set up and use, reliable in deliverability, cost-effective for business purposes and offering great Australian support. Great and brilliant SMS provider!

Elmin Selay
Tickets.com

Helps me do my job faster

The Web 2 SMS service is a great work tool. It helps us save time and our customers think it's great and very handy given that they are always on the move. It helps me do my job faster thanks directSMS!

Paul Barber
Harvey Norman

The flexible solution we needed

directSMS are really easy to deal with, very quick to respond and were able to provide us with the flexible solution we required. I would definitely recommend them to anyone

Edward Mario
Novell

High service and very responsive

'directSMS' customer service team have provided a high level of service and have been very responsive with all our support queries.

Eliot Harper
Fuji Xerox

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