Contacting Field Staff With SMS

• Is your team out in the field and always hard to get hold of?
• Do you often need to communicate last minute details or further instructions to field staff?
• Find it a nightmare to organise team meetings with a distributed workforce?

Then SMS is the perfect solution.

Why Use SMS for Field Staff Communications?

• Communicate with staff cost-effectively and quickly!
• SMS is far more reliable and ‘deliverable’ than phone messages – no engaged signals!
• Notify all staff in one go, using bulk SMS
• Track communication with all field staff in one simple, flexible location

How Can You Use SMS In The Field?

• Reliably notify your team of their next sales appointment, service call or delivery
• Rapidly provide details of an item to be repaired in the field
• Have your staff provide status updates (via Inbound SMS)
• Co-ordinate team meetings quickly and easily using Web 2 SMS address book functionality

Relevant Case Studies

Here’s how some of our customers have used directSMS, and the results they have achieved:

• NABS – NABS organise sign language interpreters for medical appointments for the deaf and hard of hearing using interactive directSMS’ SMS services
• Bess Concrete – Bess Concrete use SMS to reliably and quickly notify field staff of work assignments