Category Archives: Engagement

Text Message Template Ideas To Increase Customer Engagement

In this article, we feature 4 text message template ideas that you can use to drive customer engagement. Before we go through the text message template ideas, we’ll take a …

How To Create The Best SMS Offers

In this article, we’re going to look at how to make use of SMS in order to create simple and effective sales offers. The techniques we’ll discuss can be applied …

SMS Shift & Roster Reminders – A Step By Step Guide

We get a lot of customers asking us how to best use SMS to remind their staff of their upcoming scheduled shifts. This article will hopefully give you a quick …

Still using that fax machine? No, neither are your customers:

How to Use Virtual Numbers to Increase Sales & Engagement SMS is a cost effective way of extending your reach to customers and, if used correctly, to ignite sales. Using …

Integrate SMS into Your Business Systems to Improve Your User Experience (and increase revenue!)

Have you ever noticed how much easier it is to remember appointments when you receive a text message reminder? Or how special you feel when a restaurant or hotel you …

What is a Virtual Phone Number and How Does it Work?

A virtual phone number takes your communication capability to a whole new level. It can be used to get over locational barriers that might prove to be a barrier to …

What are Automated Appointment Reminders, and do they actually work?

As a business owner, manager, consultant, or salesperson, one of the biggest bugbears in your working day is the missed appointment. According to figures released by the Queensland Government, missed …

How to Choose Between Push Notifications and SMS for Your Business Needs

In mobile marketing, there are two main ways of sending messages. The first of these is called push notifications, and the second is SMS text messaging. Both appear to be …

6 Steps to Set Up and Send Real Appointment Reminders to YOUR Clients – on us!

If you run a business that relies on appointments and you’re not using SMS as an appointment reminder system, you’re flushing money down the toilet. We’ve got plenty of clients …

Sending SMS Reminders From Google Calendar or Apple iCal

This article will show you how to sending SMS reminders to your Google Calendar events and appointments using directSMS’ Zappier app. If you’ve used Zapier before, this should be a …